We process and ship orders promptly, with careful handling from checkout to dispatch to ensure your barware arrives in perfect condition. Each item is securely packaged to protect glassware and polished finishes, and once your order ships you’ll receive tracking details so you can follow it every step of the way.

Please note that we operate with two different warehouses and fulfil certain selected items separately. As a result, some parcels may be delivered separately and may have different lead times. If anything isn’t quite right, our returns process is straightforward and supported by our team, so you can shop with confidence.